Privacy Policy
Envok LLC
Last updated: October 16, 2026
Envok LLC (“Envok,” “we,” “us,” or “our”) provides business tools and professional Google Business Profile management services. This Privacy Policy explains how we collect, use, disclose, and protect information through our website, consultations, and business services.
1. Information We Collect
Depending on your interactions with Envok, we may collect:
Contact and business information: Your name, business name, email address, phone number, website, service area, and Google Business Profile link.
Consultation information: Details submitted when scheduling a free Google Presence Check, including scheduling preferences and information about your business needs.
Client onboarding information: Business hours, services, authorized representatives, profile-access permissions, review-response instructions, and communications required to provide agreed services.
Service information: Relevant public reviews, approved profile changes, available Google Business Profile performance metrics, reports, and service records.
Transaction information: Subscription status, payments, invoices, refund requests, and cancellation records when paid billing is enabled.
Technical information: Website activity, device and browser information, IP addresses, and cookies or similar technologies, depending on our website settings and enabled integrations.
Please do not send passwords, complete payment-card details, or unnecessary sensitive personal information through our contact email or intake forms.
2. How We Use Information
We use information to:
Answer inquiries and schedule consultations.
Evaluate business eligibility for our services.
Provide authorized profile management, reporting, and customer support.
Record customer approvals and maintain accurate service records.
Administer subscriptions, billing, refunds, and cancellations.
Improve our services, website, and business operations.
Protect accounts, prevent misuse, and meet applicable legal obligations.
We may send information about Envok services where you have requested it or where otherwise permitted by applicable law. You may request that we stop sending promotional communications.
3. Google Business Profile Information
Customers retain ownership and control of their Google Business Profiles.
Envok requests Manager-level access only when needed for an authorized engagement. We do not request Google account passwords or ownership transfers.
We access, use, and report customer profile information only for authorized service purposes. Public review information may already be visible on Google's platform; nonpublic client performance information is treated as confidential business information.
We do not independently publish client testimonials or reuse nonpublic client performance data in advertisements without appropriate authorization.
4. Website Cookies and Analytics
Our website is hosted through Squarespace, which uses technologies necessary to operate and secure the website.
Depending on enabled settings, Squarespace and connected services may also use analytics or performance cookies to help us understand website traffic and usage.
Where cookie preference controls are provided, visitors can use them to manage optional cookies. Browser settings may also allow cookies to be restricted or deleted.
Third-party services may maintain their own privacy and cookie practices.
5. Service Providers and Information Sharing
We use service providers to support our operations, including:
Squarespace for website hosting.
Google Workspace and Google Calendar for business email and scheduling.
Google services where authorized profile management is provided.
An approved payment processor when subscription billing becomes available.
Other service providers or contractors when reasonably necessary to deliver authorized services.
We disclose information only as appropriate for those purposes, with the customer's permission, or when required by law.
Referral partners may receive limited information needed to administer a disclosed referral arrangement, but do not receive private client performance reports without authorization.
We do not sell customer contact information to third-party advertisers.
6. Data Security
We use reasonable administrative, technical, and access-control measures intended to protect information, including restricted account permissions and appropriate authentication practices.
No method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to deliver services, administer customer relationships, maintain required business and accounting records, resolve disputes, protect our operations, and meet legal obligations.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
Records maintained independently by Google, Squarespace, or other providers are subject to their own policies and retention practices.
8. Your Privacy Choices
You may contact Envok to request access to, correction of, or deletion of personal information that we maintain, subject to applicable law and legitimate recordkeeping requirements.
You may also request that we stop promotional email communications.
Customers may withdraw Google Business Profile management permissions according to their service authorization and agreement.
Requests can be sent to admin@envok.net. We may need to verify your identity or authority before responding to certain requests.
9. Third-Party Websites and Services
Our website may link to Google, scheduling services, and other websites that we do not control.
Those services maintain their own terms and privacy practices. We encourage visitors to review them.
10. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The revised version will display a new update date.
11. Contact
For questions about this Privacy Policy or information handled by Envok:
Envok LLC
Email: admin@envok.net